Office Assistant/Sales Support

• Greet and assist visitors with professionalism and warmth.
• Answer and direct phone calls, take messages, and provide backup customer service.
• Perform general office duties such as ordering supplies, managing vendor relationships, and maintaining organized office environments.
• Maintain and update various logs and records (e.g., phone lists, maintenance logs, OSHA Chemical logs).
• Coordinate company events, staff birthdays, and holiday celebrations.
• Prepare and send mailings (e.g., holiday cards).
• Manage office machines and supply inventory.

• Submit and track sample requests (Domestic and International).
• Compile, maintain, and distribute weekly, monthly, and quarterly sales reports.
• Maintain customer information and sales databases.
• Track Non-Disclosure Agreements (NDAs) and coordinate travel/hotel arrangements for the sales team.
• Ensure sales teams are equipped with materials, supplies, and updated documentation.
• Prepare and update application notes, datasheets, and marketing materials.

• Prepare and verify monthly sales reports in Excel for multiple sales representatives.
• Generate business unit reports comparing sales to budget and prior year performance.
• Create mid-year and end-of-year reports analyzing growth by product number, end-users, and distributors.

• Coordinate logistics for tradeshows including booth registration, shipping, housing, and promotional materials.
• Oversee booth maintenance and equipment tracking.

• Assist with onboarding new hires including orientation, documentation, and employee packets.
• Maintain up-to-date digital HR files and documentation.
• Support coordination with temp agencies and manage timesheet reporting.

• Track and maintain records of company patents and trademarks.
• Assist in invoice preparation, document generation, and daily order accuracy checks.

• High School Diploma or equivalent; Associate’s degree or administrative certification preferred.
• 2+ years of administrative or office support experience.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with basic IT functions, including network support and data backup protocols.

• Attention to Detail: Accuracy in completing work and reporting.
• Time Management: Able to manage multiple tasks and prioritize effectively.
• Interpersonal Skills: Friendly, cooperative, and customer-service oriented.
• Adaptability: Able to adjust quickly to shifting priorities and team dynamics.
• Initiative: Willingness to go above and beyond to support staff and improve processes.
• Dependability: Consistently reliable and responsible.

• Onsite position at a professional office setting.
• Occasional travel may be required for tradeshows or external meetings.

• Competitive salary (based on experience)
• Health and dental insurance
• PTO and paid holidays
• Professional development opportunities