CUSTOMER SERVICE – SOCIAL MEDIA SUPPORT REPRESENTATIVE
Office Professional
San Diego, CA
22.00-23.00
Contract to Perm
S
ocial
M
edia
S
upport
Call Center
Location:
Near Rancho Bernardo
Potential Temp to Hire
REPONSIBILITIES INCLUDE:
- Provide excellent Customer Service via Phone with existing Clients.
- Handles inbound Client support calls addressing Social Media services.
- Managing the Social Media presence of Clients for Website – Face Book – Instagram and other Social Media Sites.
- Perform outbound calls for follow up to provide services.
- Work with Clients to determine Social Media needs to maximize ROI.
- Understand the software solution to complete registration and install extraction utilities – As required.
- Helping the Clients Repair Shop put a Social Media Plan together.
- Maintain Client Satisfaction.
- Other duties as assigned.
.
REQUIREMENTS INCLUDE:
- Experience working in a Fast Paced – High Volume C all C enter for a minimum of 2 + Years.
- Ability to work in a very structured environment.
- Needs to understand Social Media from a business standpoint and the social media tools a business would use to grow their business.
- Social Media /Marketing experience or knowledge .
- Understanding Social Media , and the benefits customers gain by using it to reach out to new and existing customers .
- Excellent Communication Skills.
- Solid Microsoft Office Skills – Word – Excel and Outlook at a minimum. Good k nowledge of Facebook functionality as well as other Social Media sites.
Compensation
:
$2
2.0
0-$2
3
.00
As a Sedona Staffing contracted employee you are eligible for the following
benefits
:
- Medical
- Dental
- Vision
- Short-term Disability Insurance
- Life and AD&D insurance
If qualified and interested, please email resume to
marianne@sedonastaffing.com
or
sarah@sedonastaffing.com
or call our office at 858 268 9844.
Sedona Staffing is a nationally ranked work force management group celebrating 35
years’
of business, and provide Clerical, Accounting, Industrial, Marketing, Medical, IT, Engineering and Professional Associates to companies in need of temporary, long term or direct hire placement of employees.
With 28 branches nationwide, we are committed to continued growth and delivering a high standard of quality service.
If you are not already registered with Sedona Staffing, please be prepared to be asked to apply online and send a resume that highlights your experience for this opening.
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.
#SAN123