Patient Relation Representative

Medical
Moline, IL
16.00-19.00
Contract to Perm
Posted: 2/12/2025 3:14:09 PM
Sedona Office: Moline
Patient Relation Representative
 
Shift:   1 st  Shift ,  Monday-Friday
Hours :  8:00 a.m. - 4:30 p.m.    
Location:   Illinois/Iowa
Compensation:   $ 1 6 / hr -$19/ hr  depending on experience
 
We, Sedona Staffing Moline as the employer, are  recruiting   a  Patient Relation Representative   position  at  a   local  Medical  Group.
 
Job Duties:
  • Management of electronic medical records.
  • Control record filing or indexing. 
  • Greet patients and visitors .
  • Register patients in the practice management system. 
  • Collect identification and insurance cards  and copy or scan them for the record.
  • Collect co-pays or other monies.
  • Communicate arrival of patient and their needs to the clinical staff.
  • Promptly answer phones and communicate with patients in a courteous manner. 
  • Respond to patient appointment requests as quickly as possible and schedule all appointments in accordance to practice guidelines.
  • Take monies owed, post monies and produce a receipt for the patient.
  • Make return  appointments  for the patient if needed . 
  • Follow complex scheduling policies and procedures  in order to  ensure all patients are scheduled correctly. 
  • Complete checklists as assigned and participate in department hurdles to ensure that every single day flows smoothly. 
  • Maintain patient confidentiality through HIPAA compliance. 
 
Requirements:
  • Minimum of high school diploma or equivalent required.
  • Minimum of 2 years of related experience.
  • Experience in a professional environment with direct patient contact preferred.
  • Attention to detail.
  • Basic k nowledge of electronic medical records.
  • Basic knowledge of Microsoft Office and Microsoft Excel.
  • Excellent positive attitude and customer service skills. 
  • A bility to multi-task and remain calm in a rapidly changing environment. 
  • Overtime required as approved by Practice Manager. 
Sedona Staffing Benefits:
As a   Sedona Staffing employee,   you are eligible for the following benefits:
  • Medical Insurance
  • Vision and Dental Insurance
  • Short-term Disability, Life and AD&D Insurance
  • 401K Plans
If you have any additional questions, please give us a call at [309] 743-7000.

Sedona Staffing’s mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.

Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.
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